1 year
Standard warranty for HOMESOL solar inverter products.
AFTER-SALES · STANDARD WARRANTY
Warranty & After-Sales Support
Clear standard coverage for HOMESOL inverters and LiFePO4 batteries, with a documented technical-review process for spare parts and replacement control boards.
Solar inverter1-year warranty
LiFePO4 battery5-year warranty
STANDARD COVERAGE
Warranty Period by Product
The exact model, order record and signed sales documents determine final handling.
5 years
Standard warranty for HOMESOL LiFePO4 battery products.
Parts support
Spare parts and replacement control boards can be provided after technical review.
Contract priority: the model-specific quotation, sales agreement and warranty document are the controlling records. Any exclusions or special terms must be confirmed there; this page does not add unverified exclusions.
CLAIM EVIDENCE
What to Send for Technical Review
Complete evidence helps the technical team identify the correct support path without repeated questions.
Product identity
Exact model and serial number.
Order record
Invoice, order number or purchasing record.
Fault evidence
Error code, clear photos and video where available.
Operating context
Installation market, system configuration and conditions when the issue occurred.
AFTER-SALES FLOW
How Support Is Handled
- 1
Submit the case
Send product identity, order record and fault evidence.
- 2
Technical diagnosis
The team reviews the fault information and may request additional checks.
- 3
Confirm the solution
The applicable path may include guidance, spare parts or a replacement control board.
- 4
Close the record
Confirm the result and keep the case details linked to the model and order.
SUPPORT REQUEST
Contact HOMESOL →Prepare the Model, Serial Number and Fault Evidence
Send complete information so the correct technical and parts response can be arranged.